inquiry

Tel: 06027 4059743

info@my-home-online.com

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Frequently asked questions:

 

Below you will find the answers to the frequently asked questions

01

How do I place an order?

 

The order takes place in the following steps:

1) Select the desired goods using the "Add to cart" button
2) Check the details and selected items in the shopping cart by clicking the "View shopping cart" button
3) Press the "Checkout" button
4) Enter the customer data including delivery address / billing address and click on the "Next" button
5) Choice of delivery method

6) Choosing the payment method
7) Binding sending of the order by clicking the button "order with costs" or "pay now" or "buy"

02

Delivery:

 

We deliver both domestically and to the following EU countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Austria, Poland, Portugal, Romania , Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary. Slovakia, Slovenia.

Domestic deliveries:
Domestic deliveries are free of charge for orders over € 50. Up to a purchase value of € 49.99 inclusive, we charge a shipping fee of € 5.90 per order.
The shipping costs include VAT.

Deliveries abroad:

For deliveries to the EU countries listed, we charge a flat rate of € 14.90 including VAT.

03

Pay:

 

You have the following options for payment:

- Cash on pickup
- Prepayment / offline via bank transfer
- Payment with credit card
- Payment via PayPal

 

Note on the transfer:

Please transfer to the following account stating the order number and your name:

 

My Home - Hüsnü Bayrak

Account number: 24264432

Bank code: 795 200 70

 

IBAN: DE95795200700024264432

BIC / SWIFT: HYVEDEMM407

 

 

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FAQ

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Contact

 

My Home

Taunusstrasse 5A,

63811 Stockstadt am Main

Managing Director: Hüsnü Bayrak

 

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